Cruise Visitor Cancellation Policy
Our cancellation policy is that if for any reason your ship cannot stop here on its scheduled day, or arrives too late for you to take our tour, you will not be charged. If you need to cancel your reservation for personal reasons, please do so at least 24 hours in advance of the date of your tour with us so that you are not charged. If your ship arrives on time and you do not show up for the tour, you will be charged.
Stay-over Visitor Cancellation Policy
Please phone our main office at (345) 945-6975 giving at least 24 hours’ notice to cancel your reservation with us. If our captain cancels your trip with us for any reason, we will do our best to notify you, and you will not be charged. If you have questions about a trip being able to go out, please phone the main office.